Hamilton Fraser, a part of the HFIS group, has been named the 'Best Specialist Insurance Provider' at the Insurance Choice Awards 2023.
The Insurance Choice Awards, launched by Smart Money People in 2016, aims to recognise the best insurance providers in the UK through customer voting and sharing of experiences. With over 12 weeks of voting, more than 50,000 customer votes were received across all categories. These awards acknowledge the insurance industry's commitment to customer satisfaction, allowing organisations to compare themselves to competitors and gain insights into how customers perceive them.
Established in 1996, Hamilton Fraser is the industry's leading provider of cosmetic insurance services and was the first to offer medical malpractice insurance specific to the cosmetic sector. The accolade is recognition of Hamilton Fraser’s hard work and dedication to providing the best service and cover to aesthetic practitioners.
This is the first time that Hamilton Fraser has been entered into the Insurance Choice Awards, and to be recognised as the best specialist insurance provider in such a wide-ranging category is testament to the hard work of the Hamilton Fraser team in providing exceptional support to customers.
Ella Vranjkovic, Cosmetic Lead says:
“I am so proud of this achievement and wish to say a massive thank you to my team for providing such excellent customer service”
Jacqueline Dewey, CEO of Smart Money People said:
“Being more niche, specialist insurance policies can be difficult to perfect. Hamilton Fraser has received incredible praise from its customers, with many complimenting its tailored products, indicating just how well Hamilton Fraser understands the fields in which it operates. Many have said that the company is easy to contact, with efficient and friendly service, giving additional peace of mind alongside its comprehensive policies. Congratulations Hamilton Fraser for this well-deserved win.”
The Hamilton Fraser CEO, Eddie Hooker, expressed his pride in winning the ‘Best Specialist Insurance Provider’ for the first time, saying;
I am delighted that Hamilton Fraser has won the Insurance Choice Award of ‘Best Specialist Insurance Provider’. This award means so much to us as it is voted for by our customers who deal with us on a day to day basis. Whilst we pride ourselves in offering a great service we always strive to do better and to provide our practitioner customers with the exceptional service and quality of products that they deserve. This award evidences the work that we do on a daily basis. I thank everyone who voted for us and thank my team who believe in our products, service and customers.
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