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If you have found yourself in the unfortunate situation where a patient has made an allegation of dissatisfaction or injury following a treatment, we are here to help. Making a claim can be a daunting time, but our experienced in-house claims team are on hand to make the process that little bit easier.
Please note, that liability must never be admitted without contacting us first to review the position. It is important to inform us as soon as possible if you receive any notification that may rise to a claim. Please contact us either by phone or completing the enquiry form below.
For more information on the claims process read our guide, complaints and claims handling.
Complete the form to request your claim on our website.
Please report a complaint (even if it’s a potential complaint) as soon as possible.
Call on: 0345 310 6335
Email address: cosmeticclaims@hamiltonfraser.co.uk
Monday to Friday – 9am to 5.30pm
(excluding bank holidays)
To report a claim outside of these times, please complete the claim form here and a member of the claims team will get in touch on the next working day to assist you.