Celebrating 25 years of Hamilton Fraser
Twenty five years ago, Hamilton Fraser sowed its seeds as a niche insurance broker focused on the private rented and aesthetic sectors. Over the years we have grown to include government authorised schemes and targeted acquisitions, extending our roots through partnerships with trade bodies and regulatory organisations.
Since 1996, we have nurtured a strong ‘family’ culture. This, and our unique combination of business understanding, deep knowledge of our target markets and ingrained personal values, has allowed Hamilton Fraser to blossom into the business you see today. As a co-founder, I am immensely proud of everything we have achieved. I am honoured to have led our business through many storms including hardening and softening market conditions, financial crashes and, in 2020, the worst health crisis the world has ever known.
I never cease to be amazed at the resilience of the business, our people, and of course our loyal customer base. We have guided governments and policy, nourished new innovation and helped to improve standards across our industries. And all of this in just the first 25 years!
– EDDIE HOOKER, CEO OF HAMILTON FRASER
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1996
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1999
Hamilton Fraser Cosmetic Solutions (Hamilton Fraser Cosmetic Insurance today), launches as the UK’s first aesthetic practitioner medical malpractice policy.
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2007
Tenancy Deposit Solutions Ltd (now known as mydeposits) launches as the first government authorised insurance based tenancy deposit protection scheme.
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2008
Total Landlord Insurance launches with a range of insurance products specifically aimed at landlords.
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2011
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2012
mydeposits Scotland launches offering a custodial tenancy deposit protection scheme in Scotland.
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2013
mydeposits Northern Ireland launches offering an insurance based and custodial tenancy deposit protection scheme in Northern Ireland.
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2014
The Property Redress Scheme is set up as a government authorised consumer redress scheme for letting agents in England.
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2015
Both mydeposits Jersey, a custodial tenancy deposit protection scheme in the Jersey States and Client Money Protect, a client money protection scheme for letting and managing agents launch.
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2017
Landlord Action, one of the UK's best known eviction and housing law specialists, joins the Hamilton Fraser family.
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2018
LandlordZONE, the UK's leading landlord property news website, joins the Hamilton Fraser family.
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2020
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2021
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Curious and Innovative
We challenge our existing processes and look to make them better for the benefit of our customers and our people.
We challenge our existing processes and look to make them better for the benefit of our customers and our people.
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Honest and Transparent
We are honest, open, ethical, and fair. People trust us to adhere to our word.
We are honest, open, ethical, and fair. People trust us to adhere to our word.
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Flexible and Adaptable
We are open to new ideas and concepts and are happy to work both individually and within a team.
We are open to new ideas and concepts and are happy to work both individually and within a team.
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Passion and Leadership
Passion is at the heart of our company. We encourage leadership at every level and believe all our people should be role models to each other.
Passion is at the heart of our company. We encourage leadership at every level and believe all our people should be role models to each other.
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Respect and Integrity
We are an inclusive company and we embrace our customers and our colleagues regardless of background and culture.
We are an inclusive company and we embrace our customers and our colleagues regardless of background and culture.
The journey
A 25 year history of renting in the UK
This article charts the rental sector from its beginnings and the part that Hamilton Fraser has played over the past 25 years in making the private rented sector the exciting, dynamic and professional industry it is today.
Read here
A 25 year history of the cosmetic industry
Since 1996, Hamilton Fraser has helped create elements of the aesthetics industry the UK enjoys today. This article chronicles the part we’ve played in the inception and the unstoppable rise of the aesthetic industry.
See more

On behalf of the NRLA, I would like to extend a very happy 25th birthday to our friends and partners Hamilton Fraser. The NRLA and Hamilton Fraser have worked closely together over the last year providing helpful information and a great value insurance service to members, and in prior years as the NLA.
Having worked with the team for many years, their passion and quality always shines through. It is fair to say that the private rented sector is very different to what is was 25 years ago, but we look forward to continuing to work together to help shape and influence a better environment for landlords.
We raise a (sadly) virtual glass to Eddie, Paul and all of the Hamilton Fraser team, and look forward to doing so in another 25 years!
‘Hamilton and Fraser’ our mental health officers
Hamilton and Fraser are our office mental health officers. The ‘boys’ (as they are affectionately known) are Maltipoo brothers who joined the team in early 2020 as eight-week-old puppies to help support Hamilton Fraser’s company wellbeing.
The boys are integral team members and love nothing more than spending time with the Hamilton Fraser family in the office (when permitted). They have taken to their role within the business like ducks to water and have been a much needed morale boost, and constant joy, during this unsettling time.
They are passionate in helping our People Services team with learning and development projects and frequently join new recruits in their welcome training, offering a friendly paw on their first day. They often attend meetings and training sessions and regularly feature in our external content activities, including as special webinar guests and on LinkedIn.