For the third year in a row, Hamilton Fraser Total Landlord Insurance has been crowned ‘Best Landlord Insurance Provider’ at the Insurance Choice Awards, beating tough competition from Endsleigh.
The Insurance Choice Awards aims to find the UK’s best insurance companies by asking consumers to vote and share their experiences. After 12 weeks of voting, more than 26,000 consumer votes were received across all categories. These awards not only provide an opportunity for organisations to benchmark themselves against competitors, but also to gauge their understanding of how they are perceived by consumers.
Eddie Hooker, CEO of Hamilton Fraser Total Landlord Insurance says:
“I am genuinely ecstatic at this result. Ordinarily the winning or losing does not matter, but in this instance, because this has come from the people who have trusted in our business, it validates just how hard the entire team works and the personal service I know they deliver. I’ve said it before but, being a good insurance provider is more than merely selling a product. It is built around a company’s ability to earn the trust of their consumers by listening to their needs and finding both the best product and price to match those needs, then delivering on those promises at a time when people need it the most – the point at which they make a claim. Our team puts customer service at the heart of everything they do, so winning this award once again is truly a privilege.”
In these uncertain times for landlords, Hamilton Fraser Total Landlord Insurance’s consistent success at these awards will help to reassure landlords that they have access to high-quality innovative landlord insurance cover that is designed with the customer in mind.
Mike Fortis, Founder of Smart Money People who launched the awards in 2016, said:
“The voting process has once again demonstrated that many insurance firms have made the jump from viewing their customers simply as policy numbers. It’s also particularly pleasing to see that innovative new propositions are starting to filter through and delight customers, with firms like By Miles, Laka, Digital Risks and FloodFlash representing this new wave of insurance firms.”