Business Analyst

Borehamwood | Salary: up to £50,000 | Working hours: Monday-Friday 9am-5.30pm

What we’re looking for:

We’re looking for an experienced Business Analyst, to join our newly created Programme and Strategy Team.  The key responsibility of this role is to understand and improve Hamilton Fraser business practices and systems.  This is an exciting opportunity for someone seeking to further their BA career in a rapidly growing organisation in Borehamwood with a real family feel that can offer you a vibrant working environment and industry leading training.   Ideally you will have 5 year’s experience of business analysis and design in digital-led IT / change projects.

Some of the things you’ll get up to:

  • Requirements elicitation through user interviews, facilitated workshops, documentation analysis and surveys
  • Soft-systems modelling
  • Requirements specification
  • Data analysis and design
  • System specification
  • Develop business analysis and design standards
  • Develop and maintain the Hamilton Fraser Blueprint (the model of our current and future business)

We’d like you to have:

  • Minimum of five years’ experience of business analysis and design in digital-led IT / change projects
  • Business process improvement – user story and use-case development, applying lean optimisation techniques
  • Excellent data analysis and modelling – object / entity relationship modelling
  • Ability to analyse information and summarise clearly
  • Excellent communications capability and senior stakeholder management skills
  • Excellent report writing skills
  • Flexibility to work both on strategic and tactical developments while retaining the bigger picture
  • Ability to work at pace in a fast-changing environment
  • Team-oriented, professional work ethic, committed
  • Target Operating Model development / enterprise architecture modelling experience preferred, but not essential
  • Experience in insurance and financial services strongly preferred, but not essential

You’ll also need to have:

  • Business Analysis Qualifications (British Computer Society or equivalent)
  • High-level of expertise in Microsoft Office suite of products; including, Word, PowerPoint, Excel and Visio


  • Competitive salary
  • 23 days holiday + bank holiday
  • Flexitime
  • Private healthcare for you and dependents (after one year’s service)
  • Employee Assistance Programme
  • Season ticket loan
  • Rental deposit loan

At Hamilton Fraser we value development and progression of all our people and so we also offer financial support for studying towards professional qualifications plus study time. As an employee you will also benefit from a wide variety of high-quality in-house and external training.  In addition, we strongly encourage idea generation and collaboration through our Innovation Forum, which is open to all, regardless of tenure or level.

We have a relaxed and friendly environment, and our dress code reflects this.  Our people regularly participate in subsidised sports and social events outside of the office, while in the office, free hot drinks and fresh fruit are provided.

About Hamilton Fraser:

Hamilton Fraser are an award winning leader in the property insurance market as well as the cosmetic and aesthetic sector. We administer the mydeposits tenancy deposit scheme, offer financial, legal and redress services as well as being the UK’s largest supplier of cosmetic insurance. We’re growing rapidly by acquisition and market share and have an extensive portfolio of impressive brands, our office is a hive of activity. Located in Borehamwood, with fantastic transport links, we have a dynamic, agile and fun environment where you can expect to develop your career at an accelerated pace and be generously rewarded for your efforts.